Support

Frequently
Asked Questions

Products & Downloads

Beats are delivered as MP3 (320kbps) and WAV (24-bit) depending on the license you choose. Templates are delivered as .flp (FL Studio) project files with all samples included. PDFs are delivered as standard PDF files compatible with any reader.
Your download link is sent immediately to your email after checkout. The link is valid permanently — you can re-download anytime. If you have an NSS account, your purchases are also available in your library page.
Our primary templates are built for FL Studio 20+. The vocal chain and recording templates are DAW-specific and require FL Studio. We are working on Logic Pro and Ableton versions — join the waitlist to be notified when they launch.
Each template lists its plugin requirements on the product page. Most templates are built with stock FL Studio plugins to ensure maximum compatibility. Where third-party plugins are used, free alternatives are always provided.

Licensing & Usage

It depends on the license you purchase. MP3 Lease allows non-exclusive use for releases up to 50,000 streams. WAV Lease extends to 150,000 streams and allows radio play. Exclusive licenses transfer full ownership to you. Full license terms are displayed on each product page.
Client work and sync licensing require an Exclusive license. Standard leases do not cover use in advertisements, film, TV, or work produced for a third party. Contact us at nachorauscher@gmail.com for custom sync arrangements.
No. All products are for personal and commercial use by the purchaser only. Redistribution, resale, or sharing of any NSS product — in whole or in part — is strictly prohibited and constitutes copyright infringement.

Orders & Payments

When you select 2 or more products in the Bundle Builder, a 15% discount is automatically applied to your total. The discount is calculated at checkout — no code needed. The more you stack, the more you save.
We accept all major credit and debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and bank transfers in supported regions. All payments are processed securely through our payment provider.
Due to the digital nature of our products, refunds are not offered once a download has been accessed. If you have a technical issue with your download or believe you were charged incorrectly, contact us within 7 days and we will resolve it.
Yes. All payment processing is handled by a certified PCI-DSS Level 1 payment provider. NSS never stores your card details. Your transaction is encrypted end-to-end.

Selling on NSS

Apply via the Join → I'm here to sell section on the homepage. We review all applications within 1–3 business days. We only accept serious producers with original, high-quality work. If approved, you'll receive access to the producer portal via email.
NSS retains a platform fee on each sale. The exact rate is disclosed during the seller onboarding process and depends on your seller tier. You keep the majority of every sale, with payouts processed regularly.
Yes. Sellers set their own prices within NSS platform guidelines. You can define different prices per license type (MP3, WAV, Exclusive). Prices can be updated anytime from the producer portal.